Privacy Policy & Terms

Most Important Facts in Summary:

  • No subscription trap! No minimum term! Cancel anytime.
  • Try 4 training days for free.
  • We do not sell personal data to third parties. We anonymize our data and analyze it to help children learn even better.

Trust through Transparency

If you have questions or concerns about our terms and conditions or wish to make suggestions on how we can improve them so that they’re even easier to understand, please send us an e-mail:

Trust through Transparency

Terms and Conditions for Meister Cody GmbH for Meister Cody – Talasia and Meister Cody – Namagi

1. Introduction

The test and training concepts „Meister Cody – Talasia“ and „Meister Cody – Namagi“ (hereinafter referred to as „Meister Cody“) are offers from Meister Cody GmbH, Graf-Adolf-Str. 69, 40210 Düsseldorf, Germany (hereinafter referred to as „Meister Cody“). For the business relationship between Meister Cody GmbH and you, only these terms apply in addition to our Privacy Policy and Impressum, which are an integral part of these terms and services.

2. Completion of Contract

The prerequisite for the use of Meister Cody is the completion of a user contract, which gives you temporary access to Meister Cody. The user contract is concluded when you download and open the app from the Google Play Store, the Apple App Store or the Amazon Appstore.

 3. Free Trial Period with No Obligation to Purchase

You have full access to Meister Cody for free during the trial period, which currently includes the first 4 training days. After that, certain features are provided to you free-of-charge. If you choose to continue with full access, you must purchase access. We reserve the right to change or cancel the trial period in the future.

4. Access to All Training Sessions

If you decide to continue training, you have the following options:
Payment Model/Pricing Overview
We offer different types of subscriptions and purchases for individuals. Pricing specific to your account may vary depending on country, currency, promotion, term and purchase that you chose at the time of purchase. Subscriptions renew automatically at the same price unless you cancel more than 24 hours before your renewal date. Subscription automatically renew. For example, a 6 month subscription will automatically renew at the end of the 6 months for another 6 months. Non-subscription purchases end automatically after the duration you selected.
Cancelling your Subscription
Subscriptions renew automatically at the same price unless you cancel more than 24 hours before your renewal date. Please note: we cannot be held responsible if Apple, Google or Amazon make changes to the 24 hour rule. The subscription renewal is automatic through the Apple App Store, the Google Play Store or the Amazon Appstore, depending on which store you used for the original purchase. You can turn automatic renewals on and off any time in your settings of the Apple App Store, Google Play Store or Amazon App store..

Pricing Changes
Our pricing is subject to change. Of course, you can cancel your subscription at any time and purchase a new subscription.

If you do this, what happens to your child’s training level and settings?

Your child’s training level is saved until you tell us to delete your personal data. If a subscription has expired, you can continue at a later date without losing your child’s level and settings.

5. How to Cancel

If you purchased Meister Cody in the Apple App Store, Google Play Store, Amazon App Store or Digistore24 (gift certificate) or any of our other partners, please contact the relevant contractual partner.
If you have accidentally purchased Meister Cody through our billing system (which is available only for Germany, Austria or Switzerland), you are entitled to request a refund within seven days of the accidental purchase. All other purchases for Meister Cody are final. Your right of withdrawal can expire according to § 356 Abs. 5 BGB for “digital contents”. “Digital content” means “data produced and made available in digital form” (§ 312f para. 3 BGB). If you have problems accessing, using or downloading the application after purchasing via invoice, please contact us.
When you accept these terms and conditions, you expressly agree to the execution of the contract before the expiration of the revocation period. You agree that your right of revocation expires with the beginning of the execution of the contract. If you have any further questions, please contact us.
To cancel, please inform us of your decision to cancel, unsubscribe or withdraw from the contract with Meister Cody GmbH, Graf-Adolf-Str. 69, 40210 Düsseldorf, Tel. +49 211 73063511, in a clear format with your account information (such as a mailed letter, fax or e-mail).
Getting your Money Back After Cancellation
If you cancel this agreement, we will credit within 14 days the payment amount we received from you, including delivery charges (except for additional costs arising from choosing a different delivery method than the most favorable standard delivery option that we offer). For this credit, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; in no case will you be charged transaction fees.

6. Cancellation Form
(If you did not purchase Meister Cody through the Apple App Store, Google Play Store, Amazon App Store, Digistore24 or any of our other partners, here is an easy cancellation form.)
Meister Cody GmbH, Graf-Adolf-Str., 40210 Düsseldorf, Tel. +49 211 73063511,
I/We would like to cancel my/our contract for the purchase of the following ________________________________________________________.
Ordered on (*)/Received on (*)
First and Last Name of Purchaser
Account Number (not required)
E-Mail Used for the Account
Signature (only necessary if sending this form by mail/fax)

-End of ‘How to Cancel’ section-

Kaasa health versucht die größtmögliche Erreichbarkeit von Meister Cody sicherzustellen. Hiervon ausgenommen sind Zeiten, in denen die Server von Meister Cody aufgrund von technischen oder sonstigen Problemen, die nicht im Einflussbereich der Kaasa health liegen (höhere Gewalt, Verschulden Dritter usw.), über das Internet nicht zu erreichen sind, sowie Zeiten, in denen routinemäßige Wartungsarbeiten durchgeführt werden.

8. Copyright

Copyright 2019 Meister Cody GmbH, Düsseldorf (Germany). All rights reserved. All texts, images, graphics, animation and sound files are subject to copyright and other laws protecting intellectual property. They, as well as the contents of the web pages, may not be copied, changed and used on other web pages neither for commercial or commercial purposes nor for passing on.

9. Liability

Meister Cody is not liable for damages other than gross negligence or intentional damage. However, this does not apply to liability for injury to life, limb and health.
In the event of slight negligence, Meister Cody shall only be liable in the event of a breach of material contractual obligations or the breach of a guarantee. Significant contractual obligations are obligations that enable the proper execution of the contract and the fulfillment of which the user may rely on.
The liability of Meister Cody under the Product Liability Act remains unaffected.
In the event of a breach of essential contractual obligations, the obligation to pay compensation is limited to the foreseeable damage.
The foregoing exclusions or limitations of liability also apply with regard to the liability of salaried employees, wage employees, representatives, and auxiliary agents of Meister Cody, in particular in favor of the shareholders, employees, representatives, governing body and their members regarding their personal liability.
Meister Cody is only liable for advice if the question has affected the content of the offer.
Meister Cody expressly dissociates itself from the contents of all web pages to which direct or indirect references (so-called “links”) from the offer of Meister Cody exist. Meister Cody assumes no liability for these contents and pages. The providers of the respective pages are responsible for the content of these pages.
>9. Final Clause

Should provisions of these universal terms and conditions or the contract be or become invalid, this shall not affect the validity of the remaining provisions.
German law applies exclusively on the purchase of goods, excluding the provisions of the standard UN Sales Law.

Jurisdiction is Düsseldorf.

Last updated: 16.06.2019